Support
Ordering Information
How ordering works
Orders are placed through WhatsApp. Choose a design or create your own, review your details, and tap the WhatsApp button. WhatsApp opens with your order pre-filled.
Opening WhatsApp does not confirm an order. InfoLink reviews your message, then confirms the final price and availability with you.
Artwork and designs
If you upload a logo or design in the studio, it is used for the on-screen preview only. After WhatsApp opens, please attach your design file manually if required.
Your design will be reviewed before production.
Payment
Payment instructions will be provided by InfoLink through WhatsApp after your order details are reviewed. Payment is made by manual mobile banking.
[To be added by InfoLink: accepted payment methods and when payment is due]
Pricing, production and delivery
Pricing, production time and delivery details are confirmed on WhatsApp for each order.
[To be added by InfoLink: confirmed production time, delivery areas, delivery fees and minimum order, if any]