Terms & Conditions

By using the InfoLink website, contacting InfoLink for an order, or purchasing an InfoLink product, you agree to these Terms & Conditions and any order-specific terms confirmed by InfoLink. If you do not agree, please do not place an order.

Website forms, WhatsApp messages, and enquiries are requests and do not automatically constitute a confirmed order.

An order becomes confirmed only after InfoLink reviews and confirms the relevant product, design, quantity, price, availability, delivery details, and payment instructions with the customer.

Product pricing and availability are confirmed per order. InfoLink does not rely on unconfirmed prices displayed in drafts, examples, or promotional material.

Payment instructions will be provided after order details are confirmed. Customers should pay only through the payment method and account details communicated by InfoLink.

Any applicable delivery charges, customisation charges, or other compulsory charges should be confirmed before payment.

Customers are responsible for providing accurate names, contact details, URLs, logos, photographs, artwork, and other content.

The customer confirms that they have the necessary rights or permissions to use submitted artwork, trademarks, photographs, and other materials.

Design previews are for visualisation. Production follows the artwork approved by the customer and the available manufacturing specifications.

NFC performance depends on the receiving device, operating system, NFC settings, physical conditions, and other factors outside InfoLink's control.

InfoLink does not guarantee that every smartphone or device will read every NFC card in every situation. A QR code or alternative link may be used where appropriate.

Customers are responsible for keeping their linked website, social profile, portfolio, or other destination active and accessible after delivery.

InfoLink may configure a card to open a customer-supplied URL. InfoLink is not responsible for the content, availability, security, or policies of third-party websites and social platforms.

Changes made by third-party platforms may affect how a linked destination works.

Customers must not use an InfoLink card, link, or service for unlawful, fraudulent, deceptive, abusive, infringing, harmful, or otherwise prohibited activities.

InfoLink may refuse or cancel a request where it reasonably believes the requested use may violate law, third-party rights, or InfoLink's policies.

Delivery arrangements and estimated timelines will be confirmed for each order. Delivery may be affected by production time, address accuracy, courier availability, public holidays, weather, or circumstances outside InfoLink's reasonable control.

Customers should provide a complete and accurate delivery address and contact number.

Any product warranty or manufacturing guarantee offered for a particular product will be stated or confirmed with the order. Unless expressly confirmed, no additional warranty should be assumed.

Nothing in these Terms is intended to remove any rights that cannot lawfully be excluded under applicable Bangladesh law.

InfoLink will make reasonable efforts to provide the ordered service as confirmed. To the extent permitted by law, InfoLink is not responsible for losses caused by customer-supplied inaccurate information, third-party website outages, unsupported devices, misuse, or circumstances beyond InfoLink's reasonable control.

The InfoLink name, branding, website design, original graphics, text, and other InfoLink-owned materials remain the property of InfoLink or their respective rights holders. Customers retain ownership of content they supply, subject to the permissions necessary for InfoLink to fulfil the order.

These Terms are intended to operate in accordance with the applicable laws of Bangladesh. Any dispute should first be raised with InfoLink so that the parties can attempt a reasonable resolution before pursuing other lawful remedies.

InfoLink may update these Terms when its services, procedures, or applicable law change. The version published on the website at the relevant time will apply to future use and orders, subject to applicable law.