Privacy Policy

This Privacy Policy explains how InfoLink may collect, use, store, and protect information provided by customers and website visitors when they browse the website, contact InfoLink, request a quote, or place an order.

InfoLink is operated/founded by Monon Shawhardyo. The website currently uses WhatsApp as a primary ordering and communication channel.

Name, professional title, company or organisation details, phone number, WhatsApp number, email address, delivery address, billing/payment-related information that you voluntarily provide, and information needed to configure your NFC card or digital destination.

Customer-provided artwork, logos, photographs, URLs, social-media links, portfolio links, and other content supplied for personalisation may also be collected.

Basic technical information such as browser/device information, IP address, pages visited, and general usage data may be collected by the website or its hosting/analytics services where enabled.

To respond to enquiries and order requests.

To confirm product details, pricing, availability, design, delivery, and payment instructions.

To produce, personalise, configure, and deliver ordered NFC cards.

To provide customer support and resolve complaints, returns, replacements, or refunds.

To maintain website security, prevent misuse, and improve our services.

To comply with applicable legal, regulatory, accounting, or dispute-resolution requirements.

An NFC card may be configured to open a URL supplied by the customer. The NFC card does not necessarily store all of the customer's personal information on the chip itself.

Customers are responsible for ensuring that the information and links they ask InfoLink to publish or encode are accurate and that they have the necessary rights and permissions to use that content.

InfoLink does not intend to sell customer personal information. Information may be shared only where reasonably necessary to operate the service, such as with delivery providers, payment/service providers, hosting or technical providers, or where required by law or lawful authority.

Third-party services may have their own privacy policies and terms.

InfoLink will take reasonable organisational and technical measures to protect customer information against unauthorised access, misuse, loss, alteration, or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

InfoLink may retain information for as long as reasonably necessary to provide services, maintain business and transaction records, handle disputes, prevent fraud or misuse, and meet applicable legal obligations.

You may contact InfoLink to request clarification about information associated with your order or to request correction of inaccurate information, subject to applicable law and legitimate business record-keeping requirements.

Where a third-party service processes your information directly, you may also need to use that provider's own privacy controls.

InfoLink's services are intended for general customers and businesses. We do not knowingly request personal information from children for independent commercial purposes. If you believe a child has provided information improperly, contact InfoLink so the matter can be reviewed.

InfoLink may update this Privacy Policy from time to time. The latest version published on the website will apply from its stated effective date.